Owedable Client Agreement
Draft for attorney review — not yet in force. Version 0.9, 30 September 2026.
This Client Agreement ("Agreement") is between Owedable ("Owedable", "we"; during the pilot period, the founders of Owedable trading as Owedable, to be incorporated as Owedable, LLC, a Delaware limited liability company, before any fees are charged) and the business that creates an Owedable account ("Client", "you"). By clicking "I agree" or using the Service, you accept this Agreement on behalf of the Client and confirm you have authority to do so.
1. What Owedable is
1.1 Owedable is accounts-receivable automation software. It connects to your accounting system, identifies unpaid invoices you choose to pursue, drafts and schedules payment reminders that you approve and that are sent by you, in your name, from your own email account, sorts replies, and reports results.
1.2 Owedable is not a collection agency, law firm or payment processor. Owedable does not purchase debts, does not receive, hold or forward money your customers pay you, does not negotiate settlements or payment plans on your behalf, and does not give legal advice. Your customers pay you directly through your own invoice or payment link.
2. Eligible invoices
2.1 You may only place invoices issued to a business customer for commercial purposes. You warrant that every placed invoice is a valid, undisputed commercial obligation, that the amounts and due dates are accurate, and that the customer is not a natural person who incurred the obligation for personal, family or household purposes.
2.2 Owedable filters customers flagged as consumers, but the accuracy of that flag is your responsibility. You must correct it before placing an invoice if it is wrong.
2.3 You must not place an invoice that is subject to a bona fide dispute, bankruptcy, litigation, or a written agreement to stop contact, and you must remove an invoice promptly if any of these arise.
3. Authority and your obligations
3.1 You authorise Owedable to draft, schedule and, where you have connected your email account, send messages in your name to the customers on placed invoices, using the templates and tone settings you approved.
3.2 You will review and approve the message sequence before the first send, keep your business name, postal address and reply address accurate, and respond to items Owedable routes to you (disputes, claims of payment, questions, requests to stop) within 5 business days.
3.3 You are the sender of every message for the purposes of email and marketing law. You will not ask Owedable to send anything threatening, misleading, or inconsistent with the Message Standards.
3.4 You will keep your accounting connection active so that payments can be detected and fees calculated accurately.
4. Fees
4.1 Introductory period (first 90 days). For 90 days from the date your account is created, there is no subscription fee. You pay a flat Success Fee of $15 for each placed invoice that is paid in full while it is active or paused in Owedable, as shown by your accounting system, capped at $150 in any calendar month. No fee is charged for invoices that are not paid, are only partly paid, or that you close before payment.
4.2 Subscription (after the introductory period). Unless you cancel before the introductory period ends, your account moves to the Starter plan: $49 per month plus $3 for each invoice placed in that month. The Growth plan ($149 per month, no per-invoice fee) is available on request. Fees are for software use and are payable whether or not any invoice is paid.
4.3 Optional add-ons. Add-ons shown in your account (for example, voice reminders) are charged at the rates displayed when you enable them and may be cancelled at any time for the following month.
4.4 Billing. Fees are calculated as they arise and charged monthly in arrears on the 1st of each month to the payment card on file. You authorise these charges. Late or failed payment suspends the Service until settled. You may cancel at any time from Settings; cancellation takes effect at the end of the current billing month, and no further fees accrue after that.
4.5 What Owedable does not charge. Owedable does not take a percentage of, or any interest in, money your customers pay you. All customer payments go directly to you through your own invoice or payment link.
4.6 Pilot or promotional rates shown in your account replace the rates above for the period stated. Fees exclude sales taxes, which are added where applicable.
5. Data
5.1 You grant Owedable a licence to access and process your accounting data, customer contact details, invoice data and message content solely to provide the Service. Owedable's processing is described in the Privacy Policy, which forms part of this Agreement.
5.2 Owedable does not sell your data and does not use it to train AI models. Owedable may use de-identified, aggregated data to improve the Service.
5.3 You can disconnect your accounting system and delete your data from Settings at any time. Owedable deletes personal data within 30 days of deletion or termination, except records needed for billing, tax or legal obligations.
5.4 You are responsible for having the right to share your customers' business contact details with Owedable.
6. Acceptable use
You must not use the Service to contact consumers about consumer debts, to harass anyone, to send messages that are false or misleading, to pursue amounts you are not owed, or in any way that violates law, including the FDCPA, TCPA, CAN-SPAM Act, state collection and consumer-protection laws, or the terms of your accounting provider.
7. Term and termination
7.1 This Agreement starts when you create an account and continues until terminated. Either party may terminate at any time by notice; you may do so from Settings.
7.2 On termination, active sequences stop, and fees already accrued remain payable.
7.3 Owedable may suspend or terminate immediately for breach of Section 2, 3 or 6, non-payment, or a legal or regulatory requirement.
8. Warranties and disclaimers
8.1 Owedable warrants that it will provide the Service with reasonable skill and care.
8.2 Owedable does not guarantee that any invoice will be paid, that messages will be delivered, or that the Service will be uninterrupted or error-free. AI-generated content may contain errors; you approve templates before use and can pause any sequence at any time.
8.3 Except as stated in this Section, the Service is provided "as is", and Owedable disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose.
9. Liability
9.1 Owedable's total liability under this Agreement in any 12-month period is limited to the fees you paid in that period.
9.2 Neither party is liable for indirect, consequential, special or punitive damages, or lost profits, even if advised of the possibility.
9.3 Nothing limits liability for fraud, wilful misconduct, or anything that cannot be limited by law.
10. Indemnity
You will indemnify Owedable against third-party claims arising from invoices you placed that were not eligible under Section 2, from inaccurate data you supplied, or from your breach of Section 6.
11. General
11.1 Governing law and venue: Delaware law; courts located in Delaware, with each party consenting to jurisdiction there.
11.2 Changes: Owedable may update this Agreement with 30 days' notice by email; continued use after that is acceptance. Fee increases never apply to invoices already placed.
11.3 Entire agreement; assignment; notices; severability; no waiver: standard terms apply. Notices to Owedable go to legal@owedable.com.
11.4 Independent parties: nothing creates a partnership, agency for any purpose other than sending approved messages in your name, or employment relationship.
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*Attorney review points: confirm the "software, not agency" characterisation holds in the launch states; confirm Section 4.2's 60-day tail; confirm indemnity and liability caps are enforceable in Delaware; add any state-specific notices.*